customers

McDonald's customers are really upset (Chick-fil-A is just laughing)

McDonald’s customers are really upset (Chick-fil-A is just laughing)

Too many, it seems, are not. McDonald’s/Screenshot by Chris Matyszczyk The pandemic is, it seems, officially over. This means that some companies will adapt by ordering their employees back to the office. Other companies, however, have concluded that after adjusting the way they do business and increasing their investments in technology, there may be no …

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Southwest Airlines has a big problem and customers may not know it

Southwest Airlines has a big problem and customers may not know it

Southwest Airlines/Screenshot by Chris Matyszczyk As we drift into perilous economic times, the whispers from tech companies are vast. Google CEO Sundar Pichai, for example, tells employees to adjust their cultural compasses and not think that fun should automatically come with money. It was echoing above my eyes when I came across complaints from Southwest …

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Metronet's first customers in Milan, IL are powered by 100% fiber optic Internet

Metronet’s first customers in Milan, IL are powered by 100% fiber optic Internet

Milan customers join Bettendorf, Davenport, East Moline, Le Claire, Silvis and Rock Island MILAN, Ill., September 29, 2022–(BUSINESS WIRE)–Metronet today announced that the company’s ultra-fast 100% fiber optic network is now available to residents and businesses in Milan, Illinois with the installation of the service now available. Customers in Metronet’s initial construction areas can now …

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The walls between tech professionals and customers are collapsing at consumer companies

The walls between tech professionals and customers are collapsing at consumer companies

Image: Bloom Productions/Getty Images Outside of the tech industry bubble, how close are tech professionals really to collaborating with their company’s end customers? Are they still locked in the walls of their IT departments? Or are the walls finally falling? It seems clear that some the walls are finally coming down, and in the process, …

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Alibaba leverages the metaverse to deliver "multi-dimensional interactions" to luxury customers - Retail TouchPoints

Alibaba leverages the metaverse to deliver “multi-dimensional interactions” to luxury customers – Retail TouchPoints

While China is destined to become the world’s leading luxury market in 2025, Ali Baba intends to develop the immersive digital experience on its Small luxury pavilion to attract these consumers. As the luxury platform celebrates its fifth anniversary, Alibaba has introduced a slew of new ways for customers to engage with luxury brands on …

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